Srinagar, Sep 18 (KNS) : As part of its strategic push to expand operations across the rest of India while deepening bonds with existing clientele, J&K Bank today organized a Customer Meet in Noida, bringing together a cross-section of clients from Noida and adjoining areas.

MD & CEO Amitava Chatterjee chaired the meeting attended by the Bank’s General Manager & Divisional Head (Rest of India) Khursheed Muzaffar, Zonal Head (Delhi) Rosy Tickoo, and other senior officers. The meet evoked enthusiastic participation of the customers, who recorded their appreciation for the Bank’s efforts to strengthen relationships, listen to feedback, and upgrade its services and offerings in line with expectations.

Speaking on the occasion, MD & CEO Amitava Chatterjee underlined the significance of building direct engagement with clients as the Bank sets its sights on contributing half of its business from the rest of the country.

He said, “Our vision is clear—we want to see J&K Bank emerge as a truly pan-India institution, where at least 50 percent of our business comes from markets outside our home territory. For this, places like Noida, Delhi and other business hubs are important growth centres.”

He further added, “Customer meets like this help us connect with our valued clients, by listening to their experiences, aspirations and feedback. These interactions help us to improve our processes, products, and strengthen our brand presence in competitive markets.Click Here To Follow Our WhatsApp Channel”

Highlighting the Bank’s strategy, the MD & CEO remarked, “Noida is an emerging hub of business and enterprise. Deepening our relationships here allows us to serve a dynamic customer segment while positioning J&K Bank as a trusted partner for businesses and individuals looking for responsive, customer-centric banking services.”

Divisional Head (ROI) Khursheed Muzaffar also spoke about the growing focus of the Bank in rest of India, He said, “Our expansion initiatives are driven by a balance of ambition with care. We aim to enhance accessibility for customers across high-growth regions while ensuring we retain the trust, transparency, and personalized touch that define our Bank’s service ethos.”

Participants warmly welcomed the initiative, sharing their positive experiences and acknowledging the Bank’s consistent efforts to strengthen customer connect. Many appreciated the leadership’s willingness to directly listen to feedback on products, processes and services, noting that such openness reflects the Bank’s commitment to continuous improvement and customer satisfaction.

The meeting concluded with an assurance from the Bank’s leadership to incorporate customer insights into its ongoing transformation journey and reiterated its resolve to serve the customers in line with their genuine, practicable expectations.(KNS)