Ishtiyaq Ahmad
Srinagar, Dec 19 (KNS): In a remarkable turn of events, an Akhnoor resident found resolution to his long-pending grievance within 24 hours, thanks to the prompt intervention of Director General of Police (DGP) RR Swain during a public darbar in Jammu.
This incident comes on the heels of another success story where an elderly woman's case, lingering for 12 years, was resolved during a similar public darbar in Srinagar.
The Akhnoor resident namely vinod Kumar, approached the DGP during the public darbar held at a designated venue in Jammu.
News agency KNS reported that while expressing his frustration over the prolonged delay in addressing his matter despite the filing of an FIR, he sought DGP Swain's intervention to expedite the process.
The individual detailed his grievance, citing the delays and hurdles he faced in seeking justice through conventional channels. According to him, the matter had been pending for an extended period, causing distress and frustration. The complainant emphasized the need for a swift resolution to ensure justice was served.
Demonstrating a commitment to citizen-centric policing, DGP RR Swain took immediate cognizance of the matter.
He assured the distressed individual that his case would be given priority attention. Swain instructed the concerned officials to investigate the matter thoroughly and expedite the necessary actions to bring the case to a resolution.
True to his commitment, DGP Swain ensured that the wheels of justice turned swiftly. Within 24 hours of the Akhnoor resident's plea, the matter was resolved, marking a significant achievement in providing quick and effective justice. The details of the resolution were not disclosed to protect the privacy of the individuals involved.
This incident follows a similar success story in Srinagar, where an elderly woman's case, pending for a staggering 12 years, found closure during a public darbar presided over by DGP RR Swain.
The back-to-back successes underscore the efficacy of the public darbar initiative in expediting justice and addressing long-standing grievances.
The prompt resolution of grievances during the public darbars has garnered positive reactions from the community. Residents appreciate the accessibility of top law enforcement officials and their commitment to resolving issues swiftly. The success stories are expected to boost public confidence in the justice system and the responsiveness of law enforcement agencies.
The recent instances of quick and effective justice during public darbars in both Jammu and Srinagar underscore the transformative impact of citizen-centric policing. DGP RR Swain's hands-on approach and commitment to addressing grievances in real-time have set a positive precedent, reaffirming the importance of public engagement in the justice delivery system.(KNS)